​Who is responsible for your personal data?
Akses Swiss GmbH, trading under Akses Swiss UAB, is the controller of the personal data you submit to us and responsible for your personal data.
​Akses Swiss GmbH Bahnhofstrasse 10, 6301 Zug, Switzerland. Email: info@noage-official.co.uk

​What types of personal data do we collect?
​We will collect personal data that you submit to us, for example, when you place orders, contact our customer service or participate in competitions. The personal data that you submit to us may for example include contact information, date of birth and payment information. In addition we may collect certain personal data from external sources such as credit information and address updates.

​How do we use your personal data?
We may use your personal data for the following purposes:
• To create and manage your personal account at www.noage-official.com​;
• To process your orders and returns via our online services;
• To send text message notifications of delivery status;
• To contact you in the event of any problems with the delivery of your items;
• To answer your queries and to inform you of new or changed services;
• To send marketing offers such as newsletters and magazines;
• To notify the winners in competitions arranged online;
• To manage your account by carrying out credit check;
• To make analyses in order to provide you with relevant marketing offers and information;
• To validate that you are of legal age for shopping online;
• To send you surveys in order to give you a possibility to influence our offer and services;
• To test and improve our systems by which the services are provided;
• To prevent misuse or improper use of our services;
• To ensure that content from our site is presented in the most effective manner for you and for your computer;
• To carry out analysis and customer profiling.
• To ensure that content from our site is presented in the most effective manner for you and for your computer;
• To provide you with information about our products, services and offers which we feel may interest you, where you have consented to be contacted for such purposes;
• To contact you regarding your opinions on our products and services which may be used for marketing, research and analysis, where you have consented to be contacted for such purposes.
• To help us identify you when you contact or visit us.
• For general administration purposes.
• To help us improve the quality of our products and services.
• To help us detect and prevent fraud.
• To help us recover debts.
• To carry out analysis and customer profiling.

Your login information and browser details are retained to help Akses Swiss solve any technical issues you may face online.
The use of your data is in accordance with the General Data Protection Regulation 2016/679 (GDPR).
To protect your information we might ask you to verify your identify with your email and password.
Credit/debit card details are only processed by our payment partners to process your order.

​Choice / opt-in and opt-out
If you do not wish Us to use your data as set out above, please leave the relevant boxes, situated on the form which We used to collect your data, blank/unticked.
If you no longer wish to receive email or other promotional materials from Us, you may opt-out of receiving these communications at any time by one of the following methods:
• by Emailing info@noage-official.co.uk with ‘unsubscribe’ in the subject line;
• by using the opt out boxes on the response form and submitting it;
• by writing to:
Akses Swiss UAB, Inovacijų 4, Biruliškių k., Kauno raj., LT-54469, Lithuania

Who has access to your personal data?
​We never pass on or trade your data for marketing purposes to third parties. Data that is forwarded any member of the (Company) group, or carefully chosen business partners, third parties, is only used to provide you with the services mentioned above, for example shipping agents in connection with the delivery of goods, media platforms (such as mail-chimp) for distribution of newsletter and third parties operating plugins or content (such as Facebook, Twitter, Instagram) on our website which you choose to interact with. Marketing agencies and data management firms may receive anonymised data.

We may also disclose your personal information to third parties, if we are under a duty to disclose or share your personal data for legal or regulatory purposes, in relation to existing or future legal proceedings, for the prevention of fraud/loss or to protect the rights, property, safety of Akses Swiss, our customers or others.

​What are your rights?
You have the right to request information about the personal data we hold on you at any time and of course free of charge. These queries will be fulfilled in 30 days period. If your data is incorrect, incomplete or irrelevant, you can ask to have the information corrected or removed. We cannot remove your data when there is a legal storage requirement, such as book-keeping rules or when there are other legitimate grounds to keep the data, such as unsettled debts. You can withdraw your consent to us using the data for marketing purposes at any time. You can contact us by sending an email to info@noage-official.co.uk

• ​Ask us to rectify inaccurate or incomplete personal data. We would seek to rectify the data as soon as possible and usually within one month unless the request is complex.
• Ask us to erase Your personal data. This is commonly referred to as the right to be forgotten. This right is only applicable where there is no compelling reason for the continued processing of Your personal data. There are some circumstances where this right to erasure does not apply and in such cases We would notify You of the reason(s) why We need to retain Your personal data (unless prevented to do so by law).
• Restrict processing of Your personal data where, for example, the data is inaccurate, being processed unlawfully or where the data is no longer relevant to the specific purpose for processing. In such cases, We would retain the data but We would not process it further without Your consent, or if processing your data is for establishing, exercising or defending a legal claim, or for the protection of rights of other individuals, or for public interest reasons. In such circumstances, We would let You know that We intend to lift the restriction on processing Your personal data.
• Request access to Your personal data via a subject access request. Your request should be made to Us in writing and We may ask you for proof of your identity before providing You with the data. There is usually no fee for making such a request however, in limited circumstances, We can charge an administrative fee (which will be based on the administrative cost of providing the information).
• You have the right to ask Us not to process Your personal data for marketing purposes (including profiling). We will usually inform You (before collecting your data) if We intend to use your data for such purposes or if We intend to disclose your information to any third party for such purposes. You can exercise Your right to prevent such processing by checking certain boxes on the forms We use to collect your data. You can also exercise the right at any time by contacting us at info@noage-official.co.uk
• Obtain and reuse Your personal data for Your own purposes across different services (right to data portability). This right is only applicable to data that You have provided to Us, where We are processing the data based on Your consent or for the performance of a contract and when the processing is carried out by automated means. Where this right applies, the data will be provided to You in a structured, commonly used and machine-readable format.

Whenever the processing of your personal data requires your consent then you will be given the opportunity to opt-in or opt-out to having your contact details used as set out above, at the time your details are submitted.
For example, when you request product information, you can tell us when you provide your details if you do not want to receive any other information from Akses Swiss or our retail partners, or you can let us know how best to get in touch with you with information that may be of interest.
We may process your personal data for our legitimate business interests. “Legitimate Interests” means the interests of our company in conducting and managing our business and providing you with the best services and products in the most secure way. These interests include:
• When you communicate with us for customer service or other purposes (e.g., by emails, phone calls, tweets, etc.), we retain such information and our responses to you in the records of your account.

When we process your personal data for our legitimate business interests we always ensure that we consider and balance any potential impact on you and your rights under data protection laws.
You have the right to lodge a complaint with a supervisory authority, which is the data protection regulator in the EU member state in which you wish to make the complaint. A list of these supervisory authorities can be found on the EU Commission website, http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm
If you reside in the UK, this is the Information Commissioner’s Office.

How long will we store your data?
​We will keep your data until you will tell us to delete your data.

​Cookies
​‘Cookies’ are pieces of information which are stored on your computer by your web browser. Most browsers automatically accept cookies, but you can change your settings to prevent them and even delete the cookies currently on your computer. Should you decide to turn off the cookies, you will still be able to access most of the features on our Website, including the option to make a purchase. You can find more information about cookies at www.allaboutcookies.org.

We use cookies to track your use of the Website, to record the contents of your shopping bag and to provide you with content that is relevant to your interests.

How We use the information We collect
We may process your personal data for our legitimate business interests. “Legitimate Interests” means the interests of our company in conducting and managing our business and providing you with the best services and products in the most secure way. These interests include:

• To ensure that content from ur site is presented in the most effective manner for you and for your computer;
• To provide you with information about our products, services and offers which we feel may interest you, where you have consented to be contacted for such purposes;
• To contact you regarding your opinions on our products and services which may be used for marketing, research and analysis, where you have consented to be contacted for such purposes.
• To help us identify you when you contact or visit us.
• For general administration purposes.
• To help us improve the quality of our products and services.
• To help us detect and prevent fraud.
• To help us recover debts.
• To carry out analysis and customer profiling.

When you communicate with us for customer service or other purposes (e.g., by emails, faxes, phone calls, tweets, etc.), we retain such information and our responses to you in the records of your account.

When we process your personal data for our legitimate business interests we always ensure that we consider and balance any potential impact on you and your rights under data protection laws.

If you have any concerns about the processing described above, you have the right to object to this processing.

How you can edit your personal information?
​All your personal information is accessible under the ‘my account’ section of the Website. The only way for you to change information is through my account – we cannot accept direct contact to change details due to security and fraud reasons.

​Children
Our Website is designed to be used by adults. We do not knowingly collect personal information of children (if its found a person has contacted us of age 13 and under it will be advised the order or conversation cannot continue and records will be immediately deleted.

​Email privacy
​Placing an order on our Website will automatically result in emails from us confirming the order and informing you of the shipment of your products. Upon registration and within your account profile you have the option to receive additional emails with information which we feel would be in your interest. Should you feel you no longer want to receive these emails, please follow the unsubscribe instructions at the bottom of the emails or update your email preferences within your account profile.

​Submissions
​Any suggestions, ideas, inquiries, feedback or other information you provide us with (collectively “submissions”) will be treated as non-proprietary and non-confidential. Subject to the terms of the privacy policy, you hereby grant us full ownership of the submission, to use in any way we see fit.